Privacy Policy

Effective Date: September 30, 2026
Last Updated: September 30, 2026

New York Fire House Buyer (“New York Fire House Buyer,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process information when you visit newyorkfirehousebuyer.com (the “Website”), request a cash offer, submit information about a property, communicate with us, or otherwise interact with our services.

By using the Website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically from your device, from public and commercial sources, and from service providers and business partners.

Information You Provide

When you request an offer, complete a form, call us, send us a text message or email, or otherwise communicate with us, we may collect information including:

  • Your name;
  • Telephone number;
  • Email address;
  • Mailing address;
  • Property address;
  • Whether you own or are authorized to act concerning the property;
  • Property type;
  • Property condition;
  • Information concerning fire, smoke, water, structural, or other damage;
  • Occupancy information;
  • Repair information;
  • Mortgage, lien, tax, probate, foreclosure, inheritance, insurance, or other property-related information you choose to provide;
  • Your desired selling timeline;
  • Your asking price or pricing expectations;
  • Photographs, videos, documents, or other materials you submit;
  • Your preferred time or method for us to contact you; and
  • Any other information you voluntarily provide.

Property and Public-Record Information

When you submit a property to us, we may research the property using public and commercially available information.

This information may include:

  • Ownership records;
  • Property tax information;
  • Assessor records;
  • Recorded deeds;
  • Mortgage and lien information;
  • Property characteristics;
  • Sales history;
  • Estimated values;
  • Comparable sales;
  • Permit or building information;
  • Geographic and mapping data;
  • Foreclosure or court records where lawfully available; and
  • Other real estate or public-record information.

We may combine this information with information you provide to evaluate a potential transaction or connect you with an appropriate buyer.

Communications

We may maintain records of communications with you, including telephone calls, emails, text messages, form submissions, appointment details, transaction discussions, and notes made by our personnel or business partners.

Where permitted by applicable law, telephone calls may be monitored or recorded for training, quality assurance, documentation, compliance, security, or other legitimate business purposes.

Information Collected Automatically

When you use the Website, we and third-party service providers may automatically collect information such as:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Device identifiers;
  • Approximate location derived from an IP address;
  • Referring URL;
  • Pages viewed;
  • Links clicked;
  • Date and time of visits;
  • Form interactions;
  • Website session information;
  • Advertising or campaign attribution information; and
  • Other technical or usage information.

2. Cookies, Pixels, Analytics, and Advertising Technologies

We may use cookies, tracking pixels, scripts, tags, local storage, analytics services, call-tracking technologies, and similar technologies.

These technologies may be used to:

  • Operate and secure the Website;
  • Remember preferences;
  • Understand how visitors use the Website;
  • Diagnose technical issues;
  • Measure Website performance;
  • Attribute leads to particular advertisements or marketing campaigns;
  • Measure advertising effectiveness;
  • Prevent fraudulent or abusive submissions;
  • Improve our Website and services; and
  • Support marketing and advertising activities.

Some third-party advertising and analytics providers may collect information about your activity on this Website and other websites over time.

Depending on applicable law and the technologies used, certain disclosures of personal information for advertising purposes may be considered “sharing,” “sale,” or processing for “targeted advertising.”

3. How We Use Information

We may use information for purposes including:

  • Responding to your request for a cash offer;
  • Researching your property;
  • Evaluating whether we or another buyer may be interested in purchasing your property;
  • Estimating property value and potential repair costs;
  • Preparing, discussing, modifying, or presenting potential offers;
  • Connecting you with local cash buyers, investors, affiliates, or other parties that may be interested in the property;
  • Contacting you regarding your inquiry;
  • Scheduling calls, appointments, walkthroughs, or inspections;
  • Conducting due diligence;
  • Facilitating potential real estate transactions;
  • Communicating with title companies, attorneys, closing professionals, contractors, inspectors, buyers, or other transaction participants;
  • Providing customer service;
  • Maintaining records of our interactions with you;
  • Operating and improving the Website;
  • Conducting analytics;
  • Measuring and improving marketing campaigns;
  • Preventing fraud, abuse, spam, or security incidents;
  • Maintaining legal, accounting, tax, and business records;
  • Enforcing our agreements and policies;
  • Complying with applicable law; and
  • Establishing, exercising, or defending legal claims.

4. Lead Routing and Sharing With Buyers

New York Fire House Buyer operates in the real estate investment and property-buyer marketplace.

We may evaluate a property ourselves or may connect a homeowner with another real estate investor, cash buyer, affiliated company, acquisition partner, local buyer, or other real estate professional that may be interested in the property.

Accordingly, information you submit may be disclosed to one or more potential buyers or business partners for purposes including:

  • Evaluating your property;
  • Determining interest in purchasing your property;
  • Preparing or communicating an offer;
  • Contacting you regarding your property;
  • Conducting property research or due diligence; and
  • Facilitating a potential real estate transaction.

These recipients may operate independently from us and may process information according to their own privacy practices.

Submission of property information does not guarantee that we or any third party will make an offer or purchase the property.

5. Other Ways We May Disclose Information

Service Providers

We may provide information to vendors and service providers that perform functions for us, including:

  • Website hosting;
  • Form processing;
  • Customer relationship management;
  • Email delivery;
  • Telephone services;
  • Text messaging;
  • Call tracking;
  • Call recording;
  • Analytics;
  • Advertising;
  • Lead management;
  • Property research;
  • Data enrichment;
  • Cloud storage;
  • Security;
  • Document processing; and
  • Professional services.

Transaction Participants

If a potential property transaction proceeds, information may be shared with parties such as:

  • Buyers;
  • Investors;
  • Title companies;
  • Escrow companies;
  • Attorneys;
  • Closing agents;
  • Inspectors;
  • Contractors;
  • Lenders;
  • Insurance professionals; and
  • Other persons involved in evaluating or completing the transaction.

Affiliates and Related Companies

We may share information among companies under common ownership or control, affiliated real estate investment businesses, or related entities where reasonably necessary for the purposes described in this Privacy Policy.

Business Transactions

Information may be disclosed as part of an actual or proposed merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or other corporate transaction.

Legal and Safety Matters

We may disclose information if we reasonably believe disclosure is necessary to:

  • Comply with applicable law;
  • Respond to legal process;
  • Respond to lawful government requests;
  • Protect our rights, property, or safety;
  • Protect the rights or safety of others;
  • Investigate suspected fraud or illegal activity; or
  • Enforce our agreements.

6. Sale, Sharing, and Targeted Advertising

We do not necessarily receive money specifically in exchange for your personal information.

However, our business model may involve providing property leads or seller information to affiliated or independent real estate buyers, investors, or acquisition partners.

Certain U.S. privacy laws define “sale” or “sharing” broadly enough that some advertising activities or transfers of personal information to business partners may fall within those definitions even where no direct monetary payment is made specifically for the information.

Where applicable law provides a right to opt out of such activity, eligible users may exercise that right by contacting us using the methods provided below.

7. Telephone Calls and Text Messages

If you provide us with a telephone number, you authorize us to use that number to respond to your inquiry and communicate with you regarding your property, requested offer, potential transaction, and related services.

Depending on the consent presented when you submit your information, communications may include telephone calls and text messages.

Where required by law, we will obtain appropriate consent before using automated telephone dialing systems, prerecorded or artificial voice technology, or automated marketing text messages.

Consent to receive marketing calls or text messages is not a condition of selling your property to us or receiving an offer where applicable law prohibits making such consent a condition.

Message and data rates may apply.

Message frequency may vary.

You may request that text messages stop by replying STOP to an applicable text message. You may request assistance by replying HELP, where supported.

You may also ask us not to call or text you by communicating that request directly to us.

8. Email Communications

We may use your email address to:

  • Respond to inquiries;
  • Send information about your property or offer;
  • Provide transaction-related communications;
  • Follow up regarding your request; and
  • Send marketing communications where permitted by law.

You may unsubscribe from promotional emails using the unsubscribe instructions included in applicable messages.

We may continue sending transactional, administrative, security, or legal communications when appropriate.

9. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Factors affecting retention periods may include:

  • The length of our relationship with you;
  • Whether a potential or completed real estate transaction exists;
  • Legal or regulatory requirements;
  • Tax and accounting requirements;
  • Fraud-prevention needs;
  • Litigation or dispute requirements; and
  • Legitimate business recordkeeping needs.

Property leads that do not immediately result in a transaction may be retained for future follow-up unless deletion is requested and applicable law requires us to honor the request.

10. Information Security

We maintain administrative, technical, and organizational measures reasonably designed to protect information under our control from unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission, electronic storage system, or security system can be guaranteed to be completely secure.

11. Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights concerning your personal information.

These may include rights to:

  • Confirm whether we process your personal information;
  • Access personal information;
  • Correct inaccurate personal information;
  • Delete certain personal information;
  • Obtain a portable copy of certain personal information;
  • Opt out of certain sales or sharing;
  • Opt out of targeted advertising;
  • Limit certain uses or disclosures of sensitive personal information;
  • Appeal certain privacy-request decisions; and
  • Exercise privacy rights without unlawful discrimination.

These rights are subject to statutory limitations, exceptions, and eligibility requirements.

To submit a privacy request, contact us using the information in the “Contact Us” section below.

We may need to verify your identity before processing a request.

Authorized agents may make requests where permitted by law, subject to appropriate verification.

12. New York Residents

We maintain safeguards designed to protect personal information consistent with applicable New York privacy and data-security requirements.

New York residents may also contact us regarding questions about the information we maintain or our privacy practices using the contact information below.

13. Browser-Based Privacy Signals

Some browsers and devices offer privacy preference signals such as Global Privacy Control.

Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, we will process supported signals as required by law.

Traditional “Do Not Track” browser signals do not currently operate under a single universally accepted standard, and the Website may not respond to all such signals.

14. Children’s Privacy

The Website is intended for adults involved in real estate matters.

Our services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If we learn that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete it.

15. Third-Party Websites and Services

The Website may contain links to third-party websites or interact with services operated by third parties.

We are not responsible for the privacy, security, content, or business practices of third-party websites or services.

We encourage you to review their applicable policies.

16. Information About Other People

If you provide information concerning another person, including another property owner, co-owner, heir, family member, tenant, or representative, you represent that you have authority or another lawful basis to provide that information to us.

17. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date shown above.

Material changes may be communicated using additional methods where required by applicable law.

18. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

New York Fire House Buyer
32 W 39th Street, 4th Floor
New York, NY 10018
United States

Website: newyorkfirehousebuyer.com

You may also contact us through the telephone number or contact methods provided on the Website.